Support Center

» Business Services

Our service contracts enable your business to have a fully qualified technician at your location for scheduled or emergency service.  We provide all the necessary tools and diagnostic equipment for you as well as priority service.  Plans include:

  • Hardware Service & Support
  • Software Support
  • Preventative Maintenance
  • Data Backups
  • Warranty and out of warranty repairs
  • Network Troubleshooting
  • Long Range Wireless Solutions
  • Equipment Installation and setup
  • Equipment upgrades and recommendations

Our technicians work with your company to maximize your productivity and minimize any downtime or unexpected problems. 


Emergency Service

Customers that require emergency service are able to contact our technicians after hours and receive the support they need.  


» Remote MonitoringCPRM

Our Real-Time monitoring agent watches over your critical systems around the clock.  Rather than waiting for you to discover a problem and call us, we install the CPRM service and it notifies us of the issues instantly.  Offering 24/7 monitoring of your systems, CPRM helps us reduce your downtime, monitor and improve your system performance while keeping your systems updated and secure.  The daily health checks report all of the issues below. 

  • Real-Time Server and Network Monitoring
  • Backup checks to verify successful backups
  • Hacker Checks to alert us of unsuccessful login attempts
  • System Performance Checks
  • Disk Drive Space Checks
  • Disk Performance Checks
  • Disk Health Checks
  • Critical Event Checks
  • Anti-Virus Checks
  • Vulnerability Checks

Contact us today for more information!



» Why choose us?


Connecting Point has been providing computer sales and service in the Amery area for over 28 years.  Our staff can offer you all the support you need, from recommending a new system to upgrading your existing equipment.  We have built our business on providing the best options available to fit your needs and your budget.

We are an authorized sales and service center supporting all brands of computer hardware, printers, and virtually every possible application running on your network.  Our technicians are available to offer phone support, in-house consulting and repair, along with on-site service.

Through our 28 plus years of business we have always emphasized our personal guarantee to our customers.  We take care of your business...  Every minute.










» CPI Remote Support

CPI Quick Support  (4 MB)

Download our Quick Support Application.  This
application will allow our support team to remotely
connect to your computer and assist you. 

CPI Hosted Support  (5.5 MB)

Download our Hosted Support Application.  This
application will run as a service on your computer
and allow our support staff to assist, maintain and
manage your computer.

CPI Mac Support  (11 MB)
Download our Quick Support Application.  This
application will allow our support team to remotely
connect to your Apple Computer and assist you. 


» Questions to Consider

Is security and issue for your business?

Do you have problems with your existing equipment being slow and sluggish?

Energy Efficiency
Are you interested in reducing your monthly power costs?


Are you interested in productivity enhancements for your business?

Ease of use

Would you be interested in equipment that is easier to use and manage?


Is reliabiltiy an important factor in your technology equipment?


If you answered "Yes" to any of the above questions, we can help.  Contact our support staff to discuss your needs.  We will provide an expert recommendation for all your computer needs.